In today’s world, safety is a growing concern. Security is always the top priority when a new infrastructure is built, whether it is an office building, a gated community, or a private villa. The choice of the right security company has a significant impact not only on the benefits that come with it but also on the safety of your workplace, community, or home.
In this article, we are discussing 7 key points to note while shortlisting a security guard agency-
- Verify that your security company holds a valid license-
It is against the law for any agency or organization to operate without a valid license. Therefore, the first and most important thing to check is whether or not the business has a license. Check to see if a private company is governed by the Private Security Agencies Regulation Act of 2005 (PSARA). Every agency is required by the license to have supervisors who have undergone the appropriate training and possess the necessary skills to ensure that their guards are carrying out their duties as expected. The act specifies the requirements that must be met before a guard can be appointed; Additionally, it details the expected health status and required attire for guards. The agency must begin working within six months of receiving the license, according to current standards.
- Find out the guard attrition rate-
In the security industry, the guard attrition rate is quite high. This happens because of things like stress, low wages, no job security, and no growth. Checking Security guard companies‘ attrition rate is a must when choosing one. As a general rule, the agency’s reliability is directly proportional to the rate of attrition.
- Ask for a Service Level Agreement (SLA)-
What the security company will and will not provide to its clients is outlined in SLAs.The agreement covers everything, including guard control devices for their guard patrol and video surveillance. Because they clearly outline defined procedures in the event of an issue, SLAs also assist you in managing the business processes for increased efficiency. As a result, it is absolutely necessary to guarantee that you receive an SLA.
- Before hiring a security company, double-check the quality of the service-
This will save you time and money in the long run. But how do you guarantee high-quality service? Some questions that can help you gain trust include: How is a guard’s misconduct dealt with? How well do they know how to deal with stressful and unexpected situations? Are all security guards licensed? The responses will assist the team in making decisions in comprehending the service’s quality. Also, keep in mind that asking for a trial to see if the security company meets your organization’s needs is fine.
- Investigate if the agency adheres to government rules-
Without exception, the state government’s fundamental rules must be followed by every security agency. Although the majority of businesses have varying minimum working hours for their agency, it is required to work at least eight hours per shift.
- Determine the primary focus of the agency-
One of the most crucial questions to answer is, “What is the primary focus of the Agency?”Are there any additional services or just security? There are very few businesses that provide security as an additional service but not as their primary one. However, when looking for a security company, the safety of your property or community should always come first.
- Inquire about the security equipment used-
In order to hire the right security company, you need to find out what kind of equipment is used to keep the housing society safe. Is it any app-based security software, security hardware, or manual checks? A sophisticated, high-end security system is always required to protect the community due to the rapid rise in crime rates. Therefore, selecting a company that offers the most recent and thoroughly tested security equipment is highly recommended.
If you’re tensed about selecting the right security guard agency then this article surely will guide you. Remember the 7 key points to note while shortlisting a security guard agency. Hopefully, after reading the article you will get knowledgeable ideas. Thank you!